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PRAKASH SHARMA

Total IT exp : 8.5 Yrs
Wintel Exp: 6 Yrs
IIS Exp: 7.5 Yrs
WebSphere : 3 Yrs
MOSS : 3 Yrs



Personal Data:

Date of Birth       : 15th April 1981
Father’s Name     : Mr. Chander Pal Sharma

Passport No.      : F3189071
PAN No.             : BJVPS1978Q



Contact Information:

 

Permanent Address:

J-53,Mansarover Park
Shahdara
Delhi-110032
Mobile No.-09910336315








IIS - CONSULTANT and TRAINER


AREA OF INTEREST
Windows Technologies Management


OBJECTIVE
To work for the company to the best of my knowledge and ability, from where the company can gain from my work and provide me with the knowledge that is professionally important to me.


PROFESSIONAL QUALIFICATION
Graduation
B.E.  in Electronics & Communication trade from C.C.S University (Oct 2003, 75.4%).

 
ACADEMIC QUALIFICATION    
Senior Secondary and  Secondary:
GBSS. School, No.1, Mansarover Park, Shahdara, (C.B.S.E. BOARD) (77%)

 
TECHNICAL SKILLS                                         

Operating System:      Windows 2008, 2003, Basics of Unix
WEB Server:               IIS 4, 5, 6.0, 7.0,  7.5
APP Server:                 MOSS 2007, WebSphere 6.1, 7.0,  
DB Server:                   MS SQL 2000, 2005 (Admin.)   
CMS Server:                MCMS 2000
Replication Tool:           MS Application Center
Web Reporting Tool:  Web Trend, Awstats, log Parser
Authentication:            Active Directory
Debug Utility              MS Debug diag, Perfmon, regmon, filemon, process explorer,




TRAININGS                                                                        

Provided - IIS Training for CSC Employees and achieved excellent score (41.07 out of 45) on 31st May 2012
Provided Training for CSC employees on IIS 6.0 in 2008
Provided IIS and Windows training for team members in 2011
Provided training sessions for team members for Middleware technologies 2010

Attended – MS SharePoint Server 2010 training from External trainer – 31st Mar 2012
Attended – MS Project 2007 training with in CSC, on 30th May 2012
Attended - Completed Training on MOSS SHAREPOINT 2007 (Yr. 2009) at Microsoft, Gurgaon in 2009
Completed 3 months training from CMS Institute., Delhi,  Jan 2004 – Mar 2004 covered A+, N+, PC Engg, MCSE training and Introduction to Routers and switches


EXPERIENCE                                                                    
HCL, SEZ Noida
Designation: Consultant
Project: - Johnson & Johnson
Joined on 25th Feb 2013, Working as escalation resource for IIS web server support team, providing day to day support for IIS web servers, on version 6. Raising and executing the planned change requests and projects.


CSC (Formerly Known as Computer Science Corporation), Noida
Designation: Lead Consultant - System Administration For WME-IIS, CSC

Joined on since 17th Mar 2008, Working as escalation engineer, mentor and trainer for webserver support team. Responsibilities include project initiation & execution, PI sign-off, Taking servers under support, providing maintenance and regular support, alert monitoring, housekeeping, performance tuning, working over the tickets in SLA bound environment, giving RCA , patching, documentation, SSL renewal, change management, troubleshooting, deployments, Performance testing, POC, incident handling etc.



GENPACT Gurgaon   
Designation: Senior System Engg

·         A Duration: 31st April 2007 to 12th Mar 2008
·         Project: Providing Technical support on Windows Web Server (IIS 5.0 and IIS 6.0) for client NBC Universals. Troubleshooting, Root cause analysis, Documentation, Research and development. Routine task involves deployment on Dev, QA, Staging and production servers.

JODOHOST LLC Formerly Known as APYL Software & Systems Pvt. Ltd. Noida
Designation: Windows operation manager, India

·         January 2006 to 27th April 2007
·         Project: Providing Technical support on Windows Server
·         Description: My Role is very challenging as I have to support all windows Web Hosting server (IIS 5.0 and IIS 6.0) each running approx 1600 websites, maintaining the running servers and deploying the new web servers while patching them up regularly.
·         Routine Job: Troubleshooting the users issue via Hsphere control panel and Working on Win-VPS via Virtuzzo and Plesk. Problem resolution with user’s domain using any of the coding language PHP, ASP, ASP.NET (1.1 or 2.0), CFMX etc, approximately all server side operation with MSSQL 2000 server. Sometimes also handles Unix issues or sales Dept





CMS Computer Systems Pvt. Ltd. (System Engg.)

·         January            2004 to Dec 2005
·         Client               CSC Noida
·         Designation:     Windows Support Engineer
·         Project:                        FMS  Engg in Network Management Group


·         Description:    My role was to provide Wintel L2 Helpdesk support. It includes extensive work over Lotus Notes client side in given SLA. Hand on Exp. on Windows Tools like Active Directory ADS, DHCP, File server, Print server. Managing the group policy for user requests on server side, etc. Patch up gradation for all employees, Creating and Monitoring the ticket report for all 32 engineers on daily/Weekly basis. I did up gradation of antivirus, manually migration of users from one NOIDA server to ASIA server using ADS. I was interactively handled internal/External customer during successfully of this assignment. I provided L-1 support for Nortal Voip Switch 81C, reporting was to CSC NMG Manager.         

ACHIEVEMENTS 
2nd Position Winner for IS Summerfest ’09 held at CSC Noida.

Master Experts Exchange Certified IIS Expert
Master Experts Exchange Certified Windows 2003 Server Expert
Master Experts Exchange Certified Windows 2008 Server Expert

Guru Experts Exchange Certified Microsoft IIS Web Server Guru - 2010
Wizard Experts Exchange Certified Microsoft IIS Web Server Wizard – 2011


CERTIFICATIONS                                                          

MCTS - MOSS  2007 (2012)
IBM WAS Admin. (Yr. 2010)
MCSE 2003 (Yr. 2006)
CCNA      (Yr. 2005)



My Presence over the Internet                                          




Place: Delhi
Date:                                                                                                              Prakash C Sharma


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